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Installation

Overview

When you purchase FacetWP, you will receive a download URL and license key.

Once you’ve downloaded it, you can either upload the ZIP file through WordPress admin, or manually extract the plugin into the /wp-content/plugins/ folder.

License Activation

After activating the plugin, browse to Settings > FacetWP, then click on the Settings tab. To activate your license, enter your license key into the box and hit “Activate”.

Automatic Updates

After entering your license key, the plugin will notify you when new updates are available.

Upgrading is a 1-click process within WordPress admin. If updates do not appear when expected, try going into Settings > FacetWP and clicking the “Activate” button again. This will clear the updater cache.

Manual Updates

You can also manually update the plugin. Download the plugin via the My Account link at the bottom of facetwp.com.

You can safely delete and reinstall the plugin without losing your settings.

Troubleshooting Updates

If you are having issues after updating check the following:

Renewal

Automatic (subscription)

If you’ve made a purchase on or after November 6, 2017, your license will auto-renew after 1 year.

If you need to cancel the auto-renew, visit the My Account page. Once logged into your account, there is a “Cancel” button beside the active subscription.

Manual

To manually renew your license, enter your license key into the Discount box during checkout.

A renewal will add 1 year to the expiration date. If the license has expired, the new expiration date will be 1 year from the renewal purchase date.