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Common Questions

What are the requirements?
FacetWP requires PHP 5.3+ and WordPress 4.7+ (fully compatible with 4.9.6)
Do I get plugin updates?
Yes, automatic updates are enabled for sites with an active license key.
Do I need a developer to set up FacetWP?
No, but WordPress development experience is highly recommended.
Do you offer refunds?
No, we do not offer refunds. Please use our free trial to see if FacetWP is right for you.
Does FacetWP work on WordPress.com?
No, FacetWP is a plugin for self-hosted WordPress(.org) installs.
How do I renew?
During checkout, click the "discount code" link and enter your current license key.
What about multilingual sites?
Free add-ons are available to integrate with Polylang or WPML.
How much do renewals cost?
We offer a 20% renewal discount. Customers before August 2, 2017 get a grandfathered renewal rate.
What happens when my license expires?
FacetWP will continue to work, but you will no longer receive plugin updates or support.
Can I share my license key?
A license is valid for sites owned by you and your clients. Resale or distribution is not permitted.