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Common Questions

What are the requirements?
FacetWP requires PHP 5.4+ and WordPress 4.8+ (fully compatible with 4.9.9)
Do you offer refunds?
No, we do not offer refunds. Please use our free trial to see if FacetWP is right for you.
Do I need a developer to set up FacetWP?
No, but WordPress development experience is highly recommended.
Does FacetWP work on WordPress.com?
No, FacetWP is a plugin for self-hosted WordPress installs.
Do I get plugin updates?
Yes, automatic updates are enabled for sites with an active license key.
How much do renewals cost?
We offer a 20% renewal discount. Customers before August 2, 2017 get a grandfathered renewal rate.
What happens when my license expires?
FacetWP will continue to work, but you will no longer receive plugin updates or support.
Can I share my license key?
A license is valid for sites owned by you and your clients. Resale or distribution is not permitted.